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What happens to your message
Anything you type into this form stays between you and the editorial team behind True fortune reviews. We do not pass your message on to the casino operator, and we do not share your contact details with any third party. Your words are read by the people who write and maintain this site, and they are used for one purpose only: deciding what to change, correct or add next.
How your feedback shapes the site
Every message is treated as a working note. If you point out a bonus term that reads differently in practice, a payout method that no longer appears in the cashier, or a game that has vanished from the lobby, that note goes straight into the update queue. Corrections get checked against the live casino before they are published. Suggestions for new topics are weighed against what other readers ask about most often.
What to include so the reply is useful
A message gets a faster, more precise answer when it names the specific page or section it refers to. Mention the game title, the bonus name, or the part of the review that raised the question. If you are reporting a discrepancy, state what the site currently says and what you observed on the casino instead. The more concrete the detail, the less back-and-forth is needed before the issue is resolved.
Do not send account numbers, passwords, banking details or anything else that belongs inside your casino account. This form is for feedback about the website, not for help with a withdrawal or a login problem. For those matters, contact the operator directly through their own support channels.
How long your information is kept
Your message is retained only as long as it is needed to act on it. Once a correction has been published or a question has been answered, the message is deleted from the system. No profile is built from your feedback, and no record of your visit is kept beyond what the form itself requires to deliver your note to us.
If you ask us to remove a message you have already sent, we will honour that request. Simply note in a follow-up that you want the earlier message deleted, and it will be removed without further prompting.